Terms and conditions

Introduction

Welcome to Sparrho. We are your personalised recommendation platform for scientific content. Sparrho works with you, using your keywords, interactions with content displayed, as well as feedback provided by you to educate our platform which then aggregates, distills and recommends scientific content relevant to you—allowing you to keep a bird’s eye view on science. Our Services (defined below) are provided by Distylled Limited and our company information is provided below.

We want to be a place where our users thrive, so we’ve tried to create balance within these terms and conditions. So you know what you’re signing up for, each section starts with a short description in italics.

1. Our Terms

This is the agreement that applies to you and us when you use our Services such as our website and our widgets. Please read this carefully.

We will also let you know about other policies that may apply.

By using our Services, you are agreeing to these Terms and Conditions (“Terms”). When you register on behalf of a business, that business accepts these Terms. Please read them carefully.

We are constantly improving our Services and adding new features, so additional terms or product requirements may apply. We will bring these to your attention, usually on our website or by email. These additional terms become part of your agreement with us if you continue to use our Services.

It is important that you regularly check our website for notifications, especially for important notifications such as unavailability of our Service.

2. Our Services

This is a description of the types of Services that we provide.

Our Services include the news feeds (“Channels”) and content galleries (“Pinboards”) that you may personalise, and a rich collection of online resources which may be accessed through our website located at www.sparrho.com, our widgets and our applications via various platforms, media and devices (our “Services”, see also definitions under 22).

We use cookies to remember your preferences and activities so as to give you a more personalised service. When you delete your cookies, the information about your preferences and activities will also be deleted. To find out more, please read our Privacy Policy.

For further information about our how you can make use of our Services, please click here.

3. Using Our Services

You have to be at least 13 years old to use our Services. This is because when you create an account with us, we collect information from you to customise our Services.

In order to access or use our Services:

  • You must be at least 13 years old.
  • If you create an account for yourself / your organisation, you will be asked to provide information such as your name, email address, a password and other relevant Personal Information (e.g. date of birth or gender). If you register on behalf of an organisation you will be asked to provide further information that we require for your account, including your organisation name, organisation address, registration information. This is your “Profile”, which you can access at any time. To find out more about the information that we collect and how we use your information, please see our Privacy Policy.

4. Account Security

Your Sparrho account is unique to you. Treat it carefully and keep it to yourself. If you lose your account for breaking the rules, you don’t have a right to another one. If you think someone else may have unauthorised access to your account, let us know immediately.

Here are some commitments you make to us about registering and maintaining the security of your account:

  • You will not share your password or let anyone else access your account, or do anything else that might jeopardise the security of your account.
  • You will ensure that the information in your Account Settings is complete, accurate, and up to date.
  • You will not create an account for anyone other than yourself without permission.
  • If we disable your account, you will not create another one without our permission.
  • You will not transfer your account (including any account you administer on behalf of your organisation) to anyone without first getting our written permission.
  • You are solely responsible for all acts, omissions and use of, including charges incurred with, your account. If you think that someone has unauthorised access to your password or account, please inform us immediately at ask@sparrho.com.

5. Your Personal Information

We care about the security of your Personal Information. Our Privacy Policy explains how we will store, use and share your Personal Information and also how you can delete it.

To personalise and optimise your experience on our Services, we collect and store the Personal Information (see definitions under 22) you give to Sparrho, along with other information such as usage activities, browser and device information, your feedback and your interactions with our Services. We are serious about guarding the security of your Personal Information. To find out more, please read our Privacy Policy to see how we store, use and share your Personal Information and how you can control it.

6. Your Content

When you submit reviews or comments on articles or any other content on our Services, you agree to share it with us and other users.

We don’t like to delete your content but we may have to if it is objectionable.

You retain copyright and any other rights you already hold in the content (such as reviews or comments on articles) (“Your Content”) that you submit to our Services.

You grant to us a limited licence described below. You grant to Sparrho and our Affiliated Organisations (see definition at 22), a non-exclusive, transferable, sub-licensable, royalty-free, worldwide licence to: (i) publish, display, distribute, copy, use, host, store, create derivative works from and modify Your Content, including for use on any platform or media; (ii) display and use Your Content for the purpose of promoting our Services on any platform or media. Please make sure that you have the necessary rights to grant us this licence.

Upon enabling the “Public Shared Pinboards” feature, your channel will be publicly displayed so that your keywords, sources, and article preference information within your channel will be available to the general public for viewing. You grant to us and to our users full rights to view, access, copy and use this information. You understand that third party crawlers and search engines will also be able to access any information within your Public Shared Pinboard.

Public Shared Pinboards is a feature that allows users to:

  • share their channel(s) with others via a URL. Anyone with the URL is able to view a Public Shared Pinboard, however it will be read-only to all but the owner or administrators of the Pinboard.
  • please note that whilst a Public Shared Pinboard will not disclose any Personal Information that you provided to Sparrho upon registration, by sharing your Pinboard, users may be able to infer your identity, your research ideas or other personal information about you (for example, if your name is part of your Public Shared Pinboard or if your keywords and article preferences reveal a common thread).

If you think your intellectual property rights have been violated through our Services, please send an email to us at ask@sparrho.com.

We may remove any content or information you post on our Services if we believe that it violates our Terms or is otherwise objectionable. Please note that content that is deleted from our Services may remain in back-up storage for some time.

7. Your limited license to use our Services

We give you a limited right to use our Services and software for your personal and business use.

Sparrho grants to you a limited, revocable, non-transferable, non-sublicensable and non-exclusive licence to use the platform and software provided to you as part of the Services. This licence is for the sole purpose of enabling you or your business to use the Services provided by Sparrho in the manner permitted by these Terms.

You may not copy, modify, adapt, translate, distribute, sell, lease or create derivative works of any part of our Services, content or included platform or software, nor may you reverse engineer or attempt to extract the source code of that platform or software, unless laws prohibit those restrictions or you have our written permission.

You do not obtain any other right or interest in our Services, website, apps, software, related documentation, or assets.

8. Acceptable Use Policy

Everyone is welcome to use our Services but some things that are not allowed include: impersonation, spamming, bots, hacking, viruses, identity theft, harassment, posting bad stuff or inciting violence. Also, please don’t break the law.

If you do any of these things, we may stop you using our Services. You can always stop using our Services or delete your account.

We may also suspend or close your account if you break our terms, have not used your account for some time, or if we have to for business or technical reasons.

For everyone to enjoy being part of our trusted community, everyone must commit to the following rules:

  • You must follow these Terms when you use our Services.
  • You will not use our Services to do anything unlawful, misleading, malicious, or discriminatory.
  • You will not impersonate any person or organisation, or falsely state your affiliation with a person or organisation.
  • You will not send or otherwise post unauthorised commercial communications (such as spam) on or through our Services.
  • You will not collect users’ content or information, solicit login information or access an account belonging to someone else.
  • You will not misuse our Services. For example, do not interfere with our Services or try to access them using a method other than the interface and the instructions that we provide, such as using automated means (including harvesting bots, robots, spiders, or scrapers) without our permission.
  • You will not do anything that could disable, overburden, or impair the proper working of our Services, such as a denial of service attack.
  • You will not upload viruses or other malicious code.
  • Your Content must comply with all applicable laws, regulations, policies and industry guidelines.
  • You will not post content that is hateful, threatening, defamatory, harassing, obscene, racist, incites violence, or contains graphic or gratuitous violence or is otherwise objectionable.
  • You will not engage in or encourage any other person to generate fraudulent impressions or clicks or downloads including but not limited to the use of robots or automated query tools or other software
  • Do not remove, obscure or alter any legal notices displayed in or along with our Services.
  • You will not facilitate or encourage any violations of these Terms.

We may close your account and suspend or stop providing our Services to you if you do not comply with our Terms or if we are investigating suspected misconduct.

9. Terminating our Service

We don’t like to delete your content but we may have to if it is objectionable.

Although we will be sorry to see you go, you can stop using our Services at any time. You can also delete your account by going to Account Settings and following the instructions there on how to delete your account.

Please see our Privacy Policy to read more about deleting your Personal Information.

We may suspend or close your account, with or without giving notice to you. We may do this for these reasons:

  • if you break these Terms or are in breach of an obligation to us;
  • we discontinue our Service or part of it; or
  • we encounter unexpected technical or security problems.

Where reasonably possible, we will provide advance notice to you.

10. Modifying our Service

We’re always trying to make our Services better, and we may add or remove elements of our Services in order to do that. This may also mean occasionally interrupting our Services, but if we do that we’ll try to make it quick. If, for some reason, we have to close any of our Services we’ll try our best to let you know before we do.

We are constantly changing and improving our Services. We may add or remove functionalities or features and we may suspend or stop a Service altogether.

Occasionally, we may have to:

  • interrupt the Service, in which case, we will restore it as quickly as we can; or
  • make changes to certain technical specifications and product features.

We may automatically download software updates on your computers and devices from time to time, in order to improve, repair or modify our Services. We will try to give you a choice as to whether or not to install the update. However, in certain circumstances (for example, where there are security risks), we may require you to install the update before you can continue using our Services.

In addition to our other rights, we may also stop providing our Services to you or add or create new limits to our Services. Where reasonably possible, we will give you advance notice.

11. Advertisements on our Services and External Links

We may show ads on our Services. Some of these ads are by other companies and we are not responsible for them or for anything you buy from them.

We are also not responsible for links to other sites or apps.

We may show ads on our Services. Some of these ads are by other companies and we are not responsible for them or for anything you buy from them.

We are also not responsible for links to other sites or apps.

We may display advertisements on our Services, some of which may be paid for by other companies. Your dealings with any advertisers, including payment or delivery of goods or services, are solely between you and that advertiser. To the fullest extent permitted by applicable law, we are not responsible for any loss or damage of any kind resulting from these dealings.

Our Services may also contain links to other websites, apps or other resources. We are not responsible for these websites, apps and resources—you should read their terms of service and privacy policy carefully.

12. Intellectual Property Rights

Using our Services does not mean you can use our logos, content or trade marks, nor can you clone or misuse the technology that makes our Services work.

Please respect people’s rights. If you see something that’s an issue, let us know.

Sparrho’s Intellectual Property Rights:

Branding, trademarks, service marks, logos and content (other than Content that belongs to you) used in our Services belong to Sparrho or other persons. These Terms do not grant to you the right to use them.

Using our Services does not give you ownership of any intellectual property rights in our Services, software or the content (other than Content that belongs to you) that you access.

Other people’s rights, information and content:

We respect other people’s rights, and we ask you to do the same. Please do not post content or take any action on our Services that infringes or violates someone else’s rights, breaches confidentiality or otherwise violates the law.

You may not use content from our Services unless you obtain permission from us / its owner or are otherwise permitted by law. Our Services display some content that is not Sparrho’s. This content is the sole responsibility of the entity that makes it available.

If you see something that you think is an issue, and want to notify us, please send an email to us at ask@sparrho.com.

13. Sparrho’s obligations

If there’s a legal request to share your information, and it comes from a legitimate source, we’ll have to comply. We don’t necessarily check what our platform shows you or what our users put on our Services, but if anything illegal or objectionable is reported to us, we will review it and may pass it on to the authorities.

Where applicable laws require, we will respond to legitimate requests by authorities or court orders to disclose your information.

Sparrho is not required to monitor content or communications and therefore we cannot guarantee that our Services are free of illegal material or other content that may be considered unacceptable. When it comes to our attention, we may review content to determine whether it is illegal or violates our Terms, and we may remove or refuse to display it in our discretion. In serious instances of abuse we may also notify the police or relevant law enforcement agency.

If you see something that you think is an issue, and want to notify us, please send an email to us at ask@sparrho.com.

14. What Sparrho is responsible and not responsible for

We pride ourselves on giving you a great user experience but we cannot promise that this will always be the case. If you see anything that you are concerned about, please contact us to let us know. This rest of this section sets out what we are not responsible for and it is best that you read it in full.

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. Whilst we make every effort to ensure that the information displayed on our Services is accurate and up to date, we do not guarantee the accuracy of all the information we provide. If you inform us of any inaccuracies on our Services, we will attempt to correct them as soon as we reasonably can.

There are certain things that we do not promise about our Services. We cannot guarantee that our Services will never be faulty. We provide our Services “as is”. Our Services include providing content aggregation, content indexing and search results and we cannot control or guarantee the content or quality of the data that is available to us. Other than as expressly set out in these Terms, neither Sparrho nor our Affiliated Organisations make any specific promises about the Services. For example, we do not make any representations, warranties or other commitments about the specific functions of our Services, the content within our Services or their reliability, accuracy, completeness, appropriateness, availability or ability to meet your needs.

Some jurisdictions provide for certain warranties, like the implied warranty of satisfactory quality / merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties. We will not be responsible for any of the following events (including our own negligence) even if we have been advised of the possibility of such losses:

  • economic losses (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings);
  • loss of goodwill or reputation;
  • special, indirect or consequential losses; or damage to or loss of data or software.
If you believe that you could experience anything that we have told you that we will not be responsible for, we recommend that you consider obtaining insurance cover.

We will not limit our liability for:

  • fraud;
  • death or personal injury arising out of our negligence;
  • any legally binding promise which is implied by law that we can provide the Service to you or that you can use the Service without interference; or
  • any other liability which cannot be excluded or limited under applicable law.
Each party acknowledges that the allocation of risk and responsibility in these Terms is reasonable because it reflects:

  • that it is not within our control how, and for what purposes, you use the Services;
  • that we have not developed the Services specifically for you;
  • that while we follow good industry practice, it is not economically possible for us to exhaustively test the software that supports the Services; and
  • the amount of fees (if any) paid by you for the Services.

15. Disclaimer relating to financial, health and legal information

Please do not rely on information that you find on our Services instead of professional advice. You should always seek professional medical, legal and financial advice where appropriate.

Information obtained through our Services is for informational purposes only and should never be used as a substitute for advice from a qualified professional, including without limitation, professional medical, legal and financial advice. The opinions expressed through the information available on our Services are the opinions of the individual author and do not reflect the opinions of Sparrho.

16. Breaking our Terms

If you don’t keep to the rules set out here, it’s up to us how we respond, but we may stop you from using the Services.

If you violate the letter or spirit of these Terms, or otherwise create risk or possible legal exposure for us, we can stop providing all or part of our Services to you with or without notice, and you may lose your account and any data you may have saved. In all such cases, our agreement will come to an end.

Sometimes we may choose to ignore it if you break one of our terms, or we may choose not to enforce a particular term. But even if we do this, we can still choose to enforce that term or take action because you break that or any other term in the future.

17. Your responsibility for misusing our Services

You are responsible for any damage caused by anything bad you do on or to our Services.

You will keep harmless, defend, and indemnify Sparrho, its Affiliates Organisations, officers, directors, employees, or agents against all claims, damages, losses, expenses, and liabilities arising from any claims by any third party, in connection with your use or misuse of our Services.

18. Unsolicited information

If you send any ideas or suggestions to us, you will not be paid or rewarded for it and we can use it in any way we want to.

If you submit any ideas, suggestions, proposals, or documents to Sparrho (collectively, “Contributions” for short), you agree that: (i) your Contributions do not contain confidential or proprietary information; (ii) Sparrho is not under any obligation of confidentiality regarding these Contributions; (iii) Sparrho may have something similar to the Contributions already in development or under consideration; (iv) Sparrho may use or disclose such Contributions for any purpose in any way; (v) your Contributions automatically become the property of Sparrho without any obligation of Sparrho to you; and (vi) you are not entitled to any payment, compensation or reimbursement of any kind from Sparrho under any circumstances.

19. Sorting out complaints and contacting each other

If you have any problems—get in touch. Your feedback is important to us.

When we have important things to tell you about our Services, we will contact you directly or let you know on our sites or apps.

If you have a problem or complaint about our Services or its users, or just want to give us feedback, you may contact us by emailing ask@sparrho.com.

When we need to contact you with service announcements, administrative messages and other important information, we will use the contact information you provided (e.g. email address) or post them on our Services. You may not opt out from receiving these communications (unless you delete your account and stop using our Services) as this is the only way we have of contacting you.

20. Changing our Terms

These terms may change. If it’s a change that’s going to seriously affect you we’ll try to let you know in advance.

We may from time to time update our Terms, for example due to ongoing improvement, other changes in our Services or changes to the laws that apply to us and you.

When we update our Terms, we will do our best to give you advance notice either by posting the change on our Services or contacting you directly. However, in some situations, such as where a change is needed to meet legal requirements, an update to our Terms may need to be effective immediately. You should look at these Terms regularly.

If you do not agree to any changes, you should discontinue your use of our Services. If you continue to use our Services after any update is announced, you will be considered to have agreed to these changes. Except for changes made by us as described here, no other changes to our Terms will be effective unless we both agree in writing.

21. What else do I need to know?

We’re headquartered in the UK, and operate under English law. This agreement is between you and us and no one else. We’ll do everything we can to keep to the terms of this agreement, but there are a few things which are beyond our control.

These Terms make up the entire agreement between us relating to our Services, and overrides any prior agreements. These Terms, our relationship and any non-contractual obligations arising out of or in connection with these Terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction to settle any dispute arising out of or in connection with these Terms, or any non-contractual obligation arising out of or in connection with these Terms.

You accept that this agreement for our Services is personal to you / your organisation and agree not to transfer it to anyone else, or to try to do so. However, we may take instructions from a person whom we think, with good reason, is acting with your permission. We can transfer this agreement for our Services to another organisation provided this does not adversely affect your rights under our Terms.

Sometimes we may not be able to do what we have agreed because of something beyond our reasonable control, which may include: lightning, flood, severe weather, fire, explosion, terrorist activities, anything done by government or other competent authority, or industrial disputes. There may be other reasons too. In these cases, we do not accept responsibility for not providing you with the Services.

After these Terms come to an end, the provisions of these Terms, which by their nature extend beyond the termination, will survive termination of these Terms or termination of your use or access to all or any portion of our site.

No third party is entitled to enforce any provision under these Terms under the Contracts (Rights of Third Parties) Act 1999. If any portion of these Terms is found to be unenforceable, the remaining portion will remain in full force and effect.

22. Definitions

“Affiliated Organisations” means any subsidiary, subsidiary undertaking or holding company of Sparrho, and any subsidiary or subsidiary undertaking of any such holding company for the time being.

“Personal Information” means anything that can be used to identify you, including information you give to us when you register and anything that we collect as you use our Services.

“Service” or “Services” means the products and services provided by Sparrho, including our recommendation engine, personalised newsfeeds and a rich collection of online resources which can be accessed via our website located at www.sparrho.com, our widgets and our applications via various platforms, media and devices.

Company Information

Sparrho is operated by Distylled Limited, a company registered in England, with registered office address at PO Box 960, Cambridge, Cambridgeshire, CB1 0US, United Kingdom.

Operating address: Sparrho (Distylled Ltd), 67-71 Shoreditch High Street, London, E1 6JJ, UK

Company Number: 08594711

Date of Last Revision: 29 June 2017